After purchasing your membership, download the T-Fit Gym app (search T-Fit Gym) from the App Store or the Google Play store, enter your information, re-set a password and once you get to the gym, open the app and there will be “Check In” buttons that you’ll need to click (two of them) to unlock the door. Tip: be in front of the door and when you see the green “Success” immediately open the door as it only stays unlocked for a few seconds. If you have any issues, text Rob at 9254640931. Thanks!